Staff

Amy Andersen

Health Information Specialist

Contact Amy for...

  • CROWNWeb questions
  • Data reporting and submission requirements
  • Patient address corrections
aandersen@nw11.esrd.net

Amy has worked in the area of dialysis since 2011.  She brings to Network 11 a solid knowledge of CROWNWeb and other health information systems, and how they are used by providers.  She can be found working across a number of Quality Improvement projects and very much enjoys working with patients and providers to improve the quality of care patients receive.

Diane Carlson, RHIA

Executive Director

Contact Diane for...

  • Agency mission, goals and objectives
  • Governance
  • Quality improvement initiatives
  • Questions about the ESRD program
  • Strategic Partnerships and collaboration
dcarlson@nw11.esrd.net

Diane has 37 years of experience with nonprofit health care agencies working to improve quality of health care, and 34 of those years were working with the End Stage Renal Disease Network Program.  She is a Registered Health Information Administrator with experience in organizational and contract management, quality improvement activities, and health information administration. 

Cheryl Dickhausen

Health Data Specialist

Contact Cheryl for...

  • CROWNWeb questions
  • Data reporting and submission requirements
  • New dialysis facility registration
  • Facility membership agreements
  • Updates to facility personnel
cdickhausen@nw11.esrd.net

Cheryl has worked as a Health Data Specialist at Midwest Kidney Network since April 2003 and has a passion for bringing accuracy to the data collection process. Her background includes a research emphasis and working in both medical office and social services fields. Cheryl enjoys helping dialysis facility personnel become as comfortable and knowledgeable as possible with the ongoing changes in ESRD data processing.

Anna Heininger, MS

Program Manager

Contact Anna for...

  • 5-Diamond program
  • Community outreach
  • Educational events and meetings
  • Network reports and publications
  • Current quality initiatives
aheininger@nw11.esrd.net

Anna has worked with Midwest Kidney Network since 2007. She has over 10 years of information design and project management experience. Anna is interested in how health literacy, social media, and technology can improve patient engagement.

Candace Kohls, RN

Quality Improvement Director

Contact Candace for...

  • Clinical issues
  • State surveyor information
  • Conditions for Coverage
  • Quality Incentive Program
  • Quality improvement strategies and methods
ckohls@nw11.esrd.net

Candy has 22 years of experience working with ESRD. Specifically, her clinical experience includes acute dialysis, chronic in-center dialysis, vascular access, and home peritoneal dialysis. She also has experience in clinic administration for home dialysis PD & HHD. In addition to working in ESRD, Candy has worked in critical care nursing and community mental health.  

Renae Nelson, LICSW

Patient Services Coordinator

Contact Renae for...

  • Patient or facility concerns
  • Interest in Network 11’s Consumer Committee
  • Kidney Concerns patient newsletter
  • Interest in EPIC benficiary learning and action network
rdnelson@nw11.esrd.net

Renae works with people with end stage renal disease (ESRD) as well as dialysis and transplant providers to improve the quality of care received by patients.  She brings over 25 years of social work experience to Renal Network 11.  She enjoys working with both patients and providers and helping them problem solve solutions to their concerns.

Amanda Schellack

Office and Finance Coordinator

Contact Amanda for...

  • Educational materials: posters, DVDs, brochures
  • Medicare Advantage requests
  • EMResource technical assistance
aschellack@nw11.esrd.net

Amanda started with Midwest Kidney Network in June of 2014. Her background includes a B.A. in Legal Studies and Psychology. She brings us over 10 years of customer service experience and over 5 years of general office experience. She also assists with Quality Improvement projects and data requests. Amanda enjoys working with Network 11 to improve the quality of care patients receive.

Toufong Vang, MS

Information Systems Director

Contact Toufong for...

  • Data requests
  • CROWNWeb questions
  • Information security and confidentiality
tvang@nw11.esrd.net

Toufong brings 15 years of information systems experience and a deep appreciation of the impact data and technology have on process and quality improvement. His background includes business process management, spatial modeling of data, and information security.  Toufong looks forward to being a part of the vital service that Network 11 provides for the ESRD community.

Kristen Ward, MPH

Quality Improvement Systems Specialist

Contact Kristen for...

  • Clinical data in CROWNWeb
  • Dialysis Facility Reports (DFRs) and Performance Score Reports (PSRs)
  • National Healthcare Safety Network (NHSN)
  • Clinical trends report
  • Data collection for quality improvement projects
kward@nw11.esrd.net

Kristen has been with Network 11 since 2007.  Kristen works with the data used in Network quality improvement projects such as Fistula First/Catheter Last, infection control, and immunizations.  Kristen enjoys helping providers access and understand data they can use for quality improvement projects in their own organizations.